About AQHA - Legal Policies
Privacy Policy

Australian Quarter Horse Association (AQHA) respects the privacy of every individual who visits our website. This privacy statement provides notice of how we gather and utilise personal information. This policy may change from time to time, so please check back periodically to review this information.

AQHA gathers personal information about our users when they are purchasing products or services.

If you purchase products or services or apply to become an AQHA customer, AQHA requires you to provide certain details so that we can establish an account and provide you with the product or service. This includes details such as your name and contact information, or in the case of businesses, information about the company, department or association making the purchase or setting up the account. AQHA will also ask for the customer's AQHA membership number, where applicable. AQHA requires this information to help us process and manage your account.

AQHA may use personal information collected online to develop and improve the products, benefits and services offered to members or website users.

AQHA may also use its customer database, including information provided by you through this website, to distribute information about other AQHA services and other organisations' services to you. AQHA may periodically send new release information, coupon offers or other information to AQHA customers. AQHA may also disclose to its business associates certain customer information for use in marketing goods and services to our customers.

The personal information collected from you at this site is or may be used:

• for credit verification purposes;

• for billing purposes;

• to maintain your account;

• to notify you about other or new services or promotions from time to time;

• to provide customer support;

• to provide you with the products, services or information you have requested.

Aspects of these functions may be outsourced to third parties, who are only authorised y AQHA to use this information for these purposes. AQHA may also disclose personal information to law enforcement agencies, government agencies, courts or external advisors where permitted or required by law.

AQHA's policy is to provide you with the opportunity to limit the use and/or disclosure of your personal information. You may do this at any time when you receive email communications from us, or at any other time by written notice to AQHA. If at any time you no longer wish to receive email or postal communications from AQHA or from third parties, you can contact AQHA customer service at any time and make an "opt out" request, as per details at the end of this statement.

Cookie Technology – AQHA utilises cooked technology to process and identify order data. A cookie is a piece of information that is transferred to a user's hard drive for record-keeping purposes. If users choose to, they have the option to set their browser to refuse cookies.

Each time you visit AQHA's website, anonymous navigation information is collected by our servers. This information includes:

• your server's IP address;

• the date and time of your visit;

• the address of the previous site you visited;

• the website you leave our site to visit;

• the type of browser and operating system you are using;

• the address of the pages you accessed.

This information provides AQHA with statistics about how the website is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users unless the user has previously elected to identify themselves by submitting personal information.

Information collected on this site may also be combined and de-identified to provide AQHA with anonymous demographic and usage information. AQHA can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers and may also be provided to third parties.

Other than as described, AQHA will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.

If you wish to complain about our use of your personal information, please contact:

Privacy Officer
Australian Quarter Horse Association
PO Box 979
Tamworth NSW 2340

When you look at this website, our Internet Service Provider (Echo Corporate) also makes a record of your visit and logs the following information for statistical purposes:

• your server address;

• your top level domain name (for example .com, .gov, .au, .uk etc);

• the date and time of your visit to the site;

• the previous site you visited;

• the type of browser you are using;

• the pages you accessed and documents downloaded.